Abstract 3/2023

Table of content

Jakub Starczewski – Problems of freight distribution in city logistics

Zofia Bryniarska, Michał Trojanowski – Development and importance for the inhabitants of Trzebinia of railway connections between Kraków and Katowice

Karolina Gibas,  Zofia Bryniarska – Analysis and assessment of the level of service by the Municipal Transport Company in Bielsko-Biala from the passengers’ point of view

 

Abstracts

Jakub Starczewski

Problems of freight distribution in city logistics

Abstract: This article presents a systemic view of city logistics as an entity superior to urban freight distribution. The necessary definitions are presented and its elements are characterised. The concept of physical distribution of goods is discussed and the basic schemes of functioning are presented, along with their advantages and disadvantages. The most important part of the article is a thorough, multidimensional analysis of the specifics of urban freight transport, illustrated with numerous examples, in many cases presented with photographs from the author’s private archive. Leading trends in improving delivery efficiency are also identified.

Key words: freight cycle, freight distribution system, city logistics

 

Zofia Bryniarska, Michał Trojanowski

Development and importance for the inhabitants of Trzebinia of railway connections between Kraków and Katowice

Abstract: The importance of rail transport for long and short distances is well known. In recent years, due to the growing congestion of roads, but also thanks to the modernization of railway lines, passengers have come to appreciate again traveling by trains in local, agglomeration and urban transport, i.e. for relatively short distances. This was largely due to the improvement in the quality of the railway infrastructure, the purchase of modern rolling stock ensuring comfort, the development and new means of dynamic passenger information, the increase in the frequency of trains, and the construction of timetables offering a fixed departure time. A fragment of the modernized section of the railway line from Kraków to Katowice already brings a significant improvement in the possibility of transport from Trzebinia to Krakow and partly to Katowice. The article attempts to verify opinions on the possibility of getting to Kraków and Katowice and to examine the level of satisfaction with the services and the offer of rail transport. The modernization of the railway infrastructure on a part of the tested section – that could have influenced the opinion of the surveyed inhabitants of Trzebinia and the surrounding area – have been described. In addition, the structure of the inhabitants of Trzebinia and the transport infrastructure in the city, connections between Trzebinia and Kraków and Katowice were characterized. The research problem of this article was the question: What is the importance of railway transport on the section from Kraków to Katowice for the community of Trzebinia? In order to receive more accurate answer the research question, the main hypothesis was put forward: Rail transport is a willingly chosen mean of transport to Kraków and Katowice among the inhabitants of Trzebinia. For research purposes, a survey questionnaire was conducted via social media. The survey involved 535 people who answered nineteen questions related to, among others, the choice of the preferred means of transport and the assessment of selected transport requirements related to rail transport. The obtained results were analyzed using the method of description and statistical research, which consisted in elaborating the results with the use of appropriate statistical tools.

Key words: rail transport, development, level of satisfaction, region, carrier

 

Karolina Gibas,  Zofia Bryniarska

Analysis and assessment of the level of service by the Municipal Transport Company in Bielsko-Biala from the passengers’ point of view

Abstract: The article presents the results of a survey conducted among the passengers of the Municipal Transport Company in Bielsko-Biala. Respondents were asked about their preferences and satisfaction with the selected 10 transport postulates regarding collective transport. Their answers were analyzed in order to determine the hierarchy of these qualitative features and the actual quality gap, which show the areas requiring intervention on the part of the carrier and transport organizer. Improving the quality of collective transport in cities is necessary in order to keep passengers travelling by public transport and encourage new users to this mean of transport. 

Key words: public transport, quality, quality gap, level of satisfaction, passenger’ preferences, passenger’ satisfaction